Terms of service

1. Agreement

These terms govern use of the Archie website and, unless a separate written agreement applies, the Archie application (together, the "service"), operated by Northstar ("we", "us"). By using the service you agree to these terms. Where your organisation has a signed agreement with us, that agreement prevails over these terms to the extent of any inconsistency.

2. Accounts and acceptable use

Accounts are provisioned for named users within a customer organisation. You are responsible for keeping credentials confidential and for activity under your account. You must not attempt to gain unauthorised access, disrupt the service, or use it to store or transmit unlawful material.

3. Your content

Your organisation retains all rights in the documents and data it uploads and in the deliverables generated from them. You grant us the limited rights needed to host and process that content to provide the service. We do not use your content to train machine learning models.

4. Our intellectual property

The service, including the software, engine, interfaces and documentation, is our intellectual property or that of our licensors. No rights are granted other than the right to use the service in accordance with these terms.

5. Deliverables and professional responsibility

Archie produces draft deliverables computed from project source data. Deliverables are not final until reviewed and signed by the responsible person, such as an independent commissioner. The service does not provide engineering or legal advice, and it does not replace the professional judgment or statutory responsibilities of qualified persons. You remain responsible for verifying deliverables before relying on them.

6. Availability and changes

We aim to keep the service available and performant but do not guarantee uninterrupted operation. We may improve or modify the service over time. If a change materially reduces the service your organisation has paid for, your agreement with us governs the remedies.

7. Liability

To the extent permitted by law, and subject to any signed agreement, the service is provided as-is and our aggregate liability arising out of or in connection with the service is limited to the amount paid for the service in the twelve months before the event giving rise to the claim. Nothing in these terms excludes rights that cannot be excluded under the Australian Consumer Law.

8. Termination

We may suspend or terminate access for material breach of these terms. On termination, your organisation may request export of its content and deliverables within a reasonable period, after which we may delete it in accordance with our retention practices.

9. Governing law

These terms are governed by the laws of New South Wales, Australia, and the parties submit to the non-exclusive jurisdiction of its courts.

Last updated July 2026.